Sunday, November 04, 2007
Since I will shortly be chronicling our sad and frustrating battle with American Home Shield over our home warranty contract, I wanted to heave some positive feedback in the direction of a corporation that did a fine job for us.
We purchased our new toilet and sink from Lowe’s here in Springfield, Missouri, and opted to use their installation services. We bought the fixtures on Saturday and the install department followed up with several calls along the way. The installer called on Monday to set up an appointment for Thursday. He arrived ON TIME! Although we experienced a minor problem because the faucet we were sold didn’t fit our sink’s holes and a trip to Lowe’s was necessary to switch it, Lowe’s charged us the original price instead of passing on the cost of the more expensive version. The installer went on to put in a dishwasher while we exchanged the faucets. He returned in about two hours to finish the job.
Kudos to the folks at Lowe’s and our installer Caleb. We are very happy customers and we will gladly turn to you again.